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ESTATE PARTNERS — A partner, not a broker

Privacy Policy

1. Personal Data Controller

The personal data controller within the meaning of Regulation (EU) 2016/679 (GDPR) is:

Estate Partners Group EOOD
UIC: 208549818
Registered address: Plovdiv, 40 Mladezhka St.
Managing Director: Yordanka Kraevska
Email: info@estatepartner.bg
Phone: 0887 222 227

2. What personal data we collect

We collect only the personal data necessary to communicate with users and for the normal functioning of the website, namely:

  • name and email address (when filling out a contact form or inquiry);
  • phone number (if voluntarily provided);
  • content of messages and inquiries;
  • IP address and technical browser information (for security and protection against abuse).

The website does not offer user registration and does not create user profiles.

3. Contact forms and inquiries

When submitting an inquiry via the contact form, the data provided is used solely for feedback and processing the inquiry.

The data is not used for marketing purposes without explicit consent.

4. Files and media content

Users do not have the ability to directly upload files or images to the website.

If photos or documents are sent by email or via the contact form, they are processed and published only by the site administrator, if necessary and at their discretion.

Visitors do not have free access to download user files.

5. Cookies

The website uses only technically necessary cookies that ensure its proper operation and security.

Currently, no analytical or advertising cookies are used (such as Google Analytics or Meta Pixel). If such services are connected in the future, the policy will be updated in accordance with GDPR requirements.

The user can manage or disable cookies at any time through their browser settings.

Details about the specific cookies and similar technologies used by the Website can be found in the Cookie Policy.

6. Embedded content from other websites

Some pages may contain embedded content (e.g. maps, videos, or posts).

This content behaves in the same way as if you visit the respective external website, which may apply its own privacy policy.

7. With whom we share personal data

Estate Partners Group EOOD does not provide personal data to third parties, unless required by law or necessary for the technical maintenance of the website (e.g. hosting provider).

The website is hosted on servers located in the Republic of Bulgaria.

8. Retention period of personal data

Personal data provided through the website is stored until an explicit request for its deletion, unless the law requires a longer period.

9. User rights

Every user has the right to:

  • receive information on whether we process their personal data;
  • request access, correction, or deletion of their personal data;
  • object to processing;
  • request restriction of processing.

Requests can be sent to info@estatepartner.bg.